Milken Institute Privacy Notice

The Milken Institute respects your privacy and is committed to protecting it. We provide this statement to inform you of our privacy policy and practices.

The Institute uses personal information to better understand your needs and interests, and to provide you with better service. Once you choose to provide us with personal information, it will only be used to support your relationship with the Institute. We will not sell, rent, lease, or share your personally identifiable information to others.

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity.

What we collect

On the Milken Institute web site, you can order products, register for events, make information requests, or sign up to receive news and information from us. The types of personal information you provide to us on these pages may include name, address, phone, e-mail address, user IDs and passwords, billing information, transaction, credit card information and contact preferences.

Anonymous (non-personal) data we collect may include the pages visited on milkeninstitute.org, unique URLs visited within our web site, browser type and IP address. Most anonymous data is collected via cookies or other analysis technologies.

The Milken Institute does not knowingly collect information from children under the age of 13 and our products and services do not target information to children under 13. The Institute is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests.

How we use it

The Milken Institute uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, and to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. We do not store credit card numbers.

Data collected online may also be combined with information you provide through other sources, such as conferences or personal contacts with members of the Institute.

Anonymous (non-personal) data is aggregated for reporting about our web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

Access & Accuracy

The Milken Institute strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy. We will provide you with access to view and change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data. Certain areas of the Milken Institute's web site may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to send us a message to info@milkeninstitute.org.

Security

The Milken Institute is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, we have in place appropriate physical, managerial procedures to safeguard the information we collect.

We use SSL encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

Cookies

A "cookie" is a small data file transferred by a web site to your computer's hard drive. We send cookies when you surf our site, make purchases, request information, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your Personally Identifiable Information, but we may use the cookies to identify your computer. Many cookies are "session" cookies, meaning the cookie does not stay on your computer after you leave our web site or close your browser. The aggregate information collected permits us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making it easier to use. Cookies that remain on your computer are often called "permanent" cookies. These types of cookies are used to facilitate shopping, personalization and registration services.

Most browsers automatically accept cookies, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following web sites:

Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm

The Milken Institute does not post third-party ads on its Web site. The Institute may use third-party media companies to place ads for its products or services on other companies' Web sites. If you view a Web page where a Milken Institute ad appears, the online media company may place a cookie on your computer. This allows the online media company to recognize your computer when it is used to return to that site or measure advertising response. This data is anonymous and is not linked to personal data on your computer or the Milken Institute database. To prevent online media companies from placing cookies on your computer, you will need to visit each media company's web site and use their cookie removal (opt-out) process.

Contacting us

We value your comments and opinions. If you have comments or questions about our privacy policy or need help, or to remove your name from our database, contact us by phone at (310) 570-4600 or e-mail us at info@milkeninstitute.org.

Conditions of Use, Notices, and Revisions

If you have any concern about privacy at milkeninstitute.org, please send a thorough description to info@milkeninstitute.org, and we will try to resolve it. Our business changes constantly. This Notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.